Question 1

Is there a contract term?

Accepted Answer

It renews monthly and you can cancel with 30 days' notice.

Question 2

How quickly do you respond in an emergency?

Accepted Answer

Within 4 hours for critical issues and within 1 business day for normal requests.

Question 3

Will you take over a site someone else built?

Accepted Answer

Yes — I start with a code and infrastructure audit, then we define the maintenance scope together.

Maintenance & Support